Customer Service & Support Jobs in Nigeria

We are looking for an experienced Customer Support Associate to provide excellent customer support and promote this idea throughout the organization. The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty, and retention, and to meet their expectations.

We are looking for an experienced Customer Support Lead to provide excellent customer support and promote this idea throughout the organization. The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty, and retention, and to meet their expectations.

We are looking for a Customer Service Representative & Social Media Manager to serve as the voice of our brand, ensuring top-notch customer experience while managing our online presence.

The Customer Service Representative will be directly responsible for customer service and processing of online and phone orders. Other duties for this role will include customer complaint management, handling inquiries, managing third-party courier companies, and day-to-day routine tasks execution.

We are seeking to hire a proactive and empathetic Customer Success Manager (CSM) to ensure our clients derive maximum value from our services, foster long-term relationships, and drive customer retention and satisfaction.

We are seeking a Customer Service Representative to join our team.

We are looking for a detail-oriented Operations Associate to manage customer support and team operations. This role requires overseeing client interactions, resolving service issues, and leading a team to ensure smooth daily operations. Strong leadership, communication, and problem-solving skills are essential for successful service delivery

We seek to hire an Operation Agent who is fluent in Italian Language. At least B1 proficiency in Italian and will be attending to clients at respective posting (i.e. pass back, biometrics, etc).

This role is responsible for providing exceptional customer support, addressing passenger inquiries, and ensuring a smooth and positive transportation experience. The ideal candidate will have strong communication skills, a problem-solving mindset, and a passion for customer satisfaction.

To attend to customers issues via emails, Whatsapp, Text & calls. To resolve the issues through first level troubleshooting or coordinating with various departments like Operations, Projects and Finance to provide appropriate resolution to customer issues. Fair knowledge of Internet Leased Line, Leased Line, Home Broadband, FTTH & Telecom Operation

We seek a suitable candidate for this position

We are looking for a customer-oriented representative. The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction.

We are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative. The ideal candidate will act as the first point of contact for clients, addressing inquiries, resolving issues, and ensuring a seamless customer experience. This role requires excellent communication, problem-solving skills, and the ...

The role involves client relationship management, account management, and strategic marketing to enhance business growth. Responsibilities include maintaining detailed records, sourcing and retaining clients, ensuring compliance and timely reporting, and executing client briefs effectively.

In this role, you’ll be at the forefront of our client interactions, ensuring satisfaction, fostering loyalty, and contributing to the growth of our business.

Serves as the primary point of contact between the company and its customers, handling phone calls, emails, and live chats to assist with product information, order status, troubleshooting, and general inquiries.