Account Manager

Responsibilities:

• Act as a trusted partner to clients, managing their expectations and ensuring their needs are met with utmost professionalism.
• Collaborate closely with internal teams, ensuring synergy and analytical thinking across all stages of a project.
• Write and analyze client briefs and align projects with their business objectives.
• Identify business opportunities and contribute to client growth strategies.
• Oversee project planning, including work back schedules, budgeting and resource allocation.
• Ensure the quality of all deliverables, maintaining our standard of excellence.
• Lead meetings with clients and act as a proactive communicator on their behalf.
• Working closely with the media agency and internal media resource on campaign delivery and trafficking sheets
• Stay informed about industry trends and share insights with the internal team.
• Resolve project challenges with a Find A Way mindset, ensuring momentum is maintained.
• Use agency tools for project, financial, and resource management effectively.
• Support the continuous improvement of agency tools, processes, and approaches.
• Present recommendations and strategic ideas to clients and the internal leadership team
• Educate client team on the latest trends, best practices technological advances etc.

Requirements:

• Bachelor's degree in Marketing, Advertising, Public Relations, Communications, or related field
• 3-5 years of agency experience, with a focus on design, branding, and/or integrated marketing.
• Proven ability to manage multiple projects in a fast-paced, diverse environment.
• A passion for planning, organization, and collaboration.
• Strong understanding of industry trends particularly in designated client’s industry.
• A commitment to personal and professional growth, aligned with our values.
• Exceptional communication skills, with the ability to build trusting relationships.
• A proactive, problem-solving approach, guided by care and ownership.