Account Officer

Responsibilities:

Invoicing and Billing:

• Generate and issue accurate and timely invoices to clients.
• Verify billing information, including product or service details, pricing, and terms.

Payment Processing:

• Record and apply payments received from clients accurately.
• Reconcile payments with invoices and resolve discrepancies.
• Monitor and follow up on outstanding payments.

Collections:

• Initiate and execute collection procedures for overdue accounts.
• Follow up on past-due invoices through phone calls, emails, and physical visits.
• Collaborate with External Sales and Internal Sales Team to address client concerns.

Financial Reporting:

• Prepare and analyze accounts receivable reports.
• Provide regular updates on the status of receivables and cash flow to management.

Reconciliation:

• Reconcile accounts receivable ledger to ensure accuracy.
• Investigate and resolve discrepancies between invoices and payments.

Customer Service:

• Respond to client inquiries regarding invoices and payments promptly and professionally.
• Build and maintain positive relationships with clients to facilitate smooth payment processes.

Documentation and Compliance:

• Maintain organized and up-to-date records of all accounts receivable transactions.
• Ensure compliance with accounting policies, procedures, and relevant regulations.
• Assist in audits by providing necessary documentation and information.

Process Improvement:

• Identify opportunities to streamline and improve accounts receivable processes.
• Work with cross-functional teams to implement process enhancements.
• Any other responsibilities assigned to you.