Admin Officer

Responsibilities:

• Coordinate with instructors to schedule and manage course timelines.
• Moderate the e-learning platform to ensure smooth operation and user engagement.
• Manage instructor profiles, availability, and assignments.
• Facilitate communication between instructors, students, and internal teams.
• Monitor and update course content to ensure accuracy and relevance.
• Assist in onboarding new instructors and providing platform training.
• Track attendance and participation in virtual training sessions.
• Resolve technical or administrative issues during virtual sessions.
• Prepare reports on course performance and participant progress.
• Manage calendars, meetings, and appointments for the e-learning team.
• Handle administrative tasks such as email correspondence and document preparation.
• Ensure compliance with platform policies and guidelines.
• Support marketing efforts by coordinating promotional activities for courses.
• Gather and analyze feedback to improve course delivery and platform usability.
• Assist in budgeting and resource allocation for training programs.
• Maintain confidentiality and security of platform data and user information.

Requirements:

• Bachelor’s degree in Education, Business Administration, Communications, or a related field.
• Proven experience in e-learning coordination, administration, or a similar role.
• Familiarity with Learning Management Systems (LMS) and e-learning platforms.
• Strong organizational and time-management skills.
• Excellent communication and interpersonal abilities.
• Proficiency in Microsoft Office Suite and collaboration tools.
• Ability to troubleshoot technical issues and provide solutions.
• Detail-oriented with a focus on accuracy and efficiency.
• Passion for education and creating engaging online learning experiences.