Administrative Executive

Responsibilities:

• Operational Support: Oversee daily administrative tasks, including maintaining records, organizing files, managing inventory, and ensuring that the store operates efficiently.
• Customer Service: Act as the first point of contact for customers, providing exceptional service both in-store and over the phone, handling inquiries, and addressing customer concerns.
• Inventory Management: Assist in tracking stock levels, coordinating with suppliers for timely restocking, and ensuring accurate inventory records for phone accessories.Scheduling and Coordination: Manage store schedules, including employee shifts, meetings, and deliveries, ensuring smooth day-to-day operations.
• Reporting: Prepare and present regular reports on sales, customer feedback, and inventory levels to senior management, highlighting areas for improvement.
• Store Presentation: Ensure the store is well-maintained and organized, with product displays that attract customers and enhance the shopping experience.
• Vendor and Supplier Relations: Coordinate with suppliers and vendors, ensuring timely delivery of products and managing purchase orders.\
• Financial Administration: Assist with basic bookkeeping, including managing store expenses, processing invoices, and ensuring accurate financial records.
• Compliance and Store Policies: Ensure all store operations comply with company policies, industry regulations, and safety standards.
• Team Support: Provide administrative support to the sales team, ensuring they have the necessary tools, materials, and information to perform their duties effectively.

Requirements:

• Bachelor's degree in Business Administration or related field preferred.
• Proven experience in an administrative or retail operations role, ideally in a retail environment.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills, with a customer-focused mindset.
• Ability to manage multiple tasks efficiently and meet deadlines.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and experience with inventory management systems.
• Basic knowledge of financial and bookkeeping processes.
• A proactive, problem-solving attitude with the ability to work both independently and as part of a team.