Administrative Officer

Responsibilities:

• Welcoming visitors and directing them to the relevant office/personnel.
• Carrying out clerical duties such as answering phone calls, and initiating and responding to emails, office correspondence, memos, and resumes.
• Creating and preparing reports, presentations, and other business documentation. 
• Coordinating and managing appointments and meetings.
• Coordinating and managing bookings and effective running of training sessions.
• Monitoring the compliance matrix of staff and supporting the team to ensure that compliance and competence levels remain up to date
• Purchasing office supplies, equipment, and furniture.
• Overseeing the maintenance of office facilities and equipment.
• Performing bookkeeping tasks such as invoicing, monitoring accounts receivable, and budget tracking with knowledge of accounting software.
• Maintaining general office files, including job files, vendor files, and other files related to the company’s operations.
• Assist in creating reports, presentations, and other business documentation.
• Schedule in-house and external events
• Answer queries by employees and clients
• Follow up calls of the marketing contacts
• Monitoring the activities of the staff
• Training of new employees.
• Make sure customers are always satisfied to retain them.
• Nurture existing customer relationships.
• Maintain a company calendar and schedule appointments
• Performing other relevant and ad-hoc tasks and duties when needed.
• Proficiency in customer relationship management (CRM) software and techniques.
• Ability to work independently and as part of a team

Requirements:

•  Bachelor's Degree in Business Administration or Business Management, Social Sciences, or any other related field.
• Minimum of 2 - 3 years of experience in administrative roles.
• Proven experience working in an office environment.
• Excellent organizational skills.
• Effective communication skills.
• Exceptional customer service skills.
• Proficiency in all Microsoft Office applications, Corel Draw, and desktop publishing tools
• Attention to detail and strong problem-solving skills
• Working knowledge of business management.
• Good leadership abilities.
• Proficiency in English.
• Must be a patient and honest person.
• Ability to use own initiative at work
• Innovative thinking skills
• Strong client-facing and communication skills.
• Advanced troubleshooting and multi-tasking skills.
• Customer service orientation.
• Extra training will be given to the successful candidate.

Location: Ikeja

Remuneration: NGN 80,000 - 100,000 Monthly dependent on experience 

Working Days: Mondays to Fridays