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Skills Required

• Good leadership and people skills

Job Summary

The Agency Manager's responsibilities include identifying weaknesses and drawing up improvement plans, setting and meeting monthly targets, and liaising with clients to ensure improved service and product delivery. You should be able to clearly communicate any performance concerns to management and make recommendations

  • Minimum Qualification : Diploma
  • Experience Level : Senior level
  • Experience Length : 5 years
  • Working Hours : Full Time

Job Description/Requirements

Responsibilities:

  • Recruiting, screening, and training new agents.
  • Analyzing performance and drawing up action plans.
  • Establishing strong relationships with staff and clients.
  • Ensuring all staff exercise good time management.
  • Obeying agency regulations, guidelines, and policies, and ensuring staff does the same.


Requirements:

  • 5 years experience
  • Diploma in a related field
          

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