Agency Manager (Ticketing)
FMR Agency
Customer Service & Support
Job Summary
Future Moves Recruitment Agency Limited is seeking a dedicated and experienced Ticketing & Reservation Officer Agency Manager for its client on Lagos Island. The ideal candidate will manage ticketing and reservation operations, ensuring customer satisfaction and efficient agency management.
- Minimum Qualification : Degree
- Experience Level : Senior level
- Experience Length : 5 years
Job Description/Requirements
Responsibilities:
- Assisting and advising customers who may be choosing from a variety of travel option.
- Making reservations for customers based on their various requirements and budgetary allowances.
- Checking the availability of accommodation or transportation on the customers’ desired travel dates.
- Helping plan travel itineraries by suggesting local tourists’ attractions and places of interest.
- Processing payments and sending confirmation details to customers.
- Sorting out any issues that may arise with bookings or reservations.
- Selling and promoting reservation services.Promoting and travel packages.
- Managing the various unit: visa, tours, digital marketing etc.
- Manage credit card operations.
- Providing advice about visas/tickets/passports
- Overseeing the operations and teams at the agency.
- Being able to answer questions on travel arrangements such as routes and time schedules, making and confirming reservations.
- Ability to calculate the expenses and sells ticket to passengers.
- Use a booking system to secure ticket reservations, reschedule flights, process refunds and collect payments.
Requirements:
- BSc. /HND in Business Administration or Other related course
- Certification Amadeus
- Certification Galileo
Skills & Traits:
- Teamwork
- Problem Solving
- Time Management
- Organization
- Understanding of Ethics
- Accountability
- Analytical Skills
- Executive Functioning, such as prioritizing duties
- Ability to persuade or convince others
- Motivation
- Leadership
Location: Lagos Island, Lagos State
Remuneration: NGN 200,000 - 250,000
Important Safety Tips
- Do not make any payment without confirming with the Jobberman Customer Support Team.
- If you think this advert is not genuine, please report it via the Report Job link below.