Agency Manager (Ticketing)

Responsibilities:

• Assisting and advising customers who may be choosing from a variety of travel option.
• Making reservations for customers based on their various requirements and budgetary allowances.
• Checking the availability of accommodation or transportation on the customers’ desired travel dates.
• Helping plan travel itineraries by suggesting local tourists’ attractions and places of interest.
• Processing payments and sending confirmation details to customers.
• Sorting out any issues that may arise with bookings or reservations.
• Selling and promoting reservation services.Promoting and travel packages.
• Managing the various unit: visa, tours, digital marketing etc.
• Manage credit card operations.
• Providing advice about visas/tickets/passports
• Overseeing the operations and teams at the agency.
• Being able to answer questions on travel arrangements such as routes and time schedules, making and confirming reservations.
• Ability to calculate the expenses and sells ticket to passengers.
• Use a booking system to secure ticket reservations, reschedule flights, process refunds and collect payments.

Requirements:

• BSc. /HND in Business Administration or Other related course
• Certification Amadeus 
• Certification Galileo 

Skills & Traits:

• Teamwork
• Problem Solving
• Time Management
• Organization
• Understanding of Ethics
• Accountability
• Analytical Skills
• Executive Functioning, such as prioritizing duties
• Ability to persuade or convince others
• Motivation
• Leadership

Location: Lagos Island, Lagos State

Remuneration: NGN 200,000 - 250,000