Airbnb Compliance Officer

Responsibilities:

• Research and verify short-term rental regulations globally, including licensing, taxes, and restrictions, maintaining an up-to-date database.
• Act as a primary contact for hosts on compliance, facilitating clear communication with local authorities.
• Develop and update compliance resources, including guides, checklists, and articles to aid hosts in adhering to local regulations.
• Engage in online communities to address common host concerns, offer solutions, and provide best practices for compliance.
• Create educational content (videos, infographics, blog posts) to inform hosts on regulatory updates and Lodge Compliance offerings.
• Collaborate with the product team to refine offerings based on host feedback and regulatory trends.
• Foster relationships with regulatory bodies to support hosts in understanding and following local rules. Qualifications:
• Strong research, analytical, and communication skills, with a keen attention to detail and a passion for customer service and the hospitality industry.
• Experience in hospitality, customer service, or community engagement is a plus.
• Proficient with content creation, online community engagement, and database management tools.
• Skilled at simplifying complex information and approaching challenges with creativity and enthusiasm.

Requirements:

• Strong research, analytical, and communication skills with meticulous attention to detail.
• Passion for customer service and the hospitality industry.
• Experience in hospitality, customer service, or community engagement is a plus.
• Proficiency in content creation, online community engagement, and database management tools.
• Ability to simplify complex information and creatively address challenges with enthusiasm.