Assistant Fast Food Outlet Manager
Allen Professional Services
Customer Service & Support
Job Summary
The Assistant Restaurant Manager plays a key role in overseeing the daily operations of an outlet, ensuring exceptional customer service, maintaining high standards of food quality, and leading a team to achieve business goals.
- Minimum Qualification : Degree
- Experience Level : Mid level
- Experience Length : 3 years
Job Description/Requirements
Responsibilities:
- Oversee the daily operations of the outlet.
- Plan and assign daily workloads to outlet staff.
- Enforce established policies and procedures.
- Establish operational strategies to meet quality and customer service standards.
- Develop marketing strategies to improve sales and profitability.
- Maintain the outlet facility clean and safe.
- Obtain customer feedback and recommend necessary outlet operational changes.
- Schedule orientations and job training for outlet staff.
- Organize regular meetings to discuss outlet issues and challenges.
- Analyze and resolve problems in a timely and accurate manner.
- Organize special events and entertainment to attract more customers.
- Address customer queries courteously and ensure customer satisfaction.
- Develop cost-effective operational plans to achieve outlet goals.
- Assist in cash handling activities and develop expense and revenue reports.
Requirements:
- First degree in Food Science & Technology, Catering, or related fields.
- Minimum of 2-3 years relevant work experience in a fast-food services organization.
- Highly experienced in food products and services.
- Sound logistics management, business operations, and financial knowledge.
- Strong managerial skills with a proven track record in delivering targets and efficiencies.
- Fluency in English is essential, with superior oral and written communication skills.
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