IT Officer at Changeroom

 Duties and Responsibilities

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• Set up and drive the IT strategy of the organization
  
  
• Design & deliver technology projects including implementation of financial technologies in an insurance setup.
  
  
• Work closely with group technology function on common projects & responsible for great working relations with the group technology team
  
  
• Maintain and ensure business continuity plans, along with other operations
  
  
• Devising and setting IT policies and systems to support the implementation of set strategies
  
  
• Lead digitization initiatives and own technology implementation of the projects
  
  
• Install, configure, and maintain computer hardware, software, Printers and networks.
  
  
• Strengthen digital skills and alignment of staff with ERP
  
  
• Ensure security of IT systems, including data backup, antivirus protection, and access controls.
  
  
• Manage and monitor network infrastructure, including routers, switches, firewalls, and VPNs.
  
  
• Implement and enforce IT policies, procedures, and standards to ensure compliance and security.
  
  
• Evaluate and recommend new technologies, tools, and solutions to improve efficiency and productivity.
  
  
• Plan and execute IT projects, including upgrades, migrations, and installations.
  
  
• Document IT systems, configurations, and procedures for knowledge sharing and training.
  
  

Requirements

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• Bachelor's Degree in Information Technology, Computer Science, or related field.
  
  
• Proven 7 - 10 years experience in IT support or administration.
  
  
• Relevant Certifications are an added advantage.
  
  
• Strong technical knowledge of computer hardware, software, and networks.
  
  
• Familiarity with operating systems, such as Windows, Linux, and macOS.
  
  
• Knowledge of network protocols, security principles, and best practices.
  
  
• Excellent communication and interpersonal abilities.
  
  

Skills:

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• IT strategy
  
  
• Leadership
  
  
• Financial Services
  
  
• Financial technologies.