Automation Assistant

Responsibilities:

• Assist in identifying tasks suitable for automation and support the implementation of automated workflows using RPA tools and AI technologies.
• Utilize various AI tools from OpenAI, Microsoft, and other platforms to enhance automation processes.
• Work collaboratively with the IT Support Lead, AI team, and Tech team Leads to understand their requirements and develop automation solutions.
• Maintain detailed documentation of automated processes, workflows, and any changes made to existing systems.
• Monitor the performance of automated tasks and generate regular reports to track efficiency gains and identify areas for improvement.
• Provide support for troubleshooting and resolving issues related to automated processes.
• Assist in training team members on the use of new automation tools and processes.

Requirements:

• Currently pursuing or recently completed a degree in Information Technology, Computer Science, Engineering, or a related field.
• Demonstrated interest in task automation and process improvement.
• Strong analytical skills with the ability to understand complex processes and develop efficient automation solutions.
• High attention to detail to ensure accuracy in automated tasks and documentation.
• Excellent verbal and written communication skills to effectively collaborate with team members and document processes.
• Willingness to learn new tools and technologies quickly and effectively.
• Ability to work well in a team environment and contribute to collaborative projects.