Beauty Advisor Intern

Responsibilities:

• Approach every customer with an enthusiastic and welcoming attitude.
• Listen to identify customer needs and communicate with customers in a friendly and polite manner.
• Utilize opportunities to upsell and/or link-sell other products in addition to or to complement customers’ initial purchases.
• Ensure continuous development in the area of product knowledge and skills updates to be able to correctly prescribe products to customers.
• Consult knowledgeably with customers and seek opportunities for referrals while ensuring the customer returns for repeat patronage.
• Ensure clients and customers receive excellent service at all times.
• Anticipate customers’ needs and ensure they are satisfied as soon as possible also deal with customer enquiries and requests promptly and efficiently.
• Make sure requests outside areas of authority are referred immediately to an appropriate person and follow through to ensure customer satisfaction.
• Ensure dissatisfied customers are acknowledged immediately and attended to without delay.
• Introduce the company’s client registry to every customer and ensure the client database is up to date.
• Schedule consultations with clients for makeup services or inform them about new products and/or upcoming product launches.
• Document looks by taking photos and writing that can be referred to by other retail artists for future use.
• Ensure appropriate actions are taken to minimize the unpleasant side effects from the use of makeup tools and/or techniques
• Identify current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand business requirements.

Requirements:

• Minimum  academic qualification of Bachelor's Degree (BSc) in any discipline
• Experience is not required, but experience in Fragrance and skin Care role related will be an added advantage.
• Not more than 28 years of age
• Candidate must be a smart and fast learner
• Good customer relations skills
• This position is preferably open only to a female candidate
• Ability to stand for long hours on the shop floor to sell products
• Applicants who have not completed their NYSC will not be considered.