Billing & Clients Service Officer

The role is responsible for providing financial, administrative, and clerical services in order to ensure effective, efficient and accurate bills are prepared and delivered to customers with agreed standards and approvals. Also to ensure clients receive satisfactory service and their bookings are done accurately

Responsibilities

· Receive payments through various methods and check for proof of payment

• Prepare bill estimates and calculate bills receivable

• Capture services noted in patient chart for invoicing

• Collect, analyze, and summarize third-party billings and late charges data

• Ensure accuracy of data input on final bills

• Upload bills and claim forms online

• Issue invoices and maintain patient and invoice files

• Conduct payment and bank reconciliation weekly

• Send reminders for payments and handle customer complaints

• Maintain accurate records by saving all invoices in secured hard drives.

• Prepare customer/patient invoices for sales and services rendered 

• Collaborate with the Accountant by availing records to aid account and bank reconciliations.

• Follow up on any declined credit cared

• Establish controls and ensures the quality and integrity of the client billing process

Welcome clients and attend to all client complaints

Maintain client records and book appointments as required

Qualifications

• Bachelors or HND in Accounting, Administration or related discipline

• Minimum of 2 years' professional experience in billing and finance operations

• Ability to prepare and analyze financial reports

• Experience with billing software and accounting software

• Excellent communication and presentation

• Strong attention to details