Brand Marketing and Communications Officer

Responsibilities:

Customer & Stakeholder Communication:

• Provide regular updates on the platform's progress, feature enhancements, and improvements to customers and stakeholders.
• Draft and distribute newsletters, product announcements, and periodic status reports.
• Act as the primary liaison for inquiries related to the platform, ensuring timely and clear responses.
  

Brand Management:

• Develop and maintain brand guidelines to ensure consistency across all communication channels.
• Monitor brand perception and recommend strategies for improvement.
• Ensure all marketing materials align with the company’s brand identity.
  

Marketing Communications:

• Plan and execute multi-channel marketing campaigns, including social media, email marketing, PR, and advertising.
• Develop compelling content for press releases, website, newsletters, and marketing collateral.
• Collaborate with designers, agencies, and internal teams to create high-quality marketing materials.
• Monitor and analyze campaign performance and adjust strategies accordingly.
  

Public Relations & Media Relations:

• Build and maintain relationships with media outlets, influencers, and key stakeholders.
• Write and distribute press releases and coordinate media coverage.
• Handle crisis communication and manage the company’s reputation.
  

Internal Collaboration:

• Work closely with product managers, engineers, and sales teams to gather accurate and up-to-date product information
• Align with compliance and legal teams to ensure all communication materials adhere to regulatory requirements
• Support training and onboarding materials for internal teams and customers.

Requirements:

• Bachelor’s degree in Marketing, Communications, Business, or a related field.
• 2- 4 years of experience in writing and storytelling skills for crafting engaging content.
• Experience with content management systems (CMS) such as WordPress, Webflow, or similar.
• Knowledge of digital marketing strategies, SEO, and social media engagement.
• Ability to work cross-functionally and manage multiple stakeholders.
• Analytical mindset with the ability to track and measure communication effectiveness.
• Experience in the fintech or banking industry.
• Familiarity with email marketing tools (e.g., Mailchimp, HubSpot).

Location: Chevron, Lekki
Job Type: Hybrid