Business Analyst

Responsibilities:

• Analyze and document business requirements through interviews, workshops, and stakeholder engagement.
• Design and recommend solutions to address organizational challenges and enhance efficiency.
• Conduct process mapping and documentation to optimize existing workflows.
• Collaborate with project managers and leadership to evaluate project scope, benefits, and risks.
• Create and maintain user documentation for business processes and systems.
• Facilitate change management efforts to ensure smooth implementation of new processes or systems.
• Provide recommendations for process improvements and alternative solutions to optimize operations.
• Develop visualization dashboards to present business insights effectively.
• Digitalize existing and new processes to align with organizational goals.
• Handle complex scoping issues and perform project estimations.
• Manage principles of business strategies to align solutions with company objectives.
• Present findings and proposals to stakeholders and leadership effectively.

Requirements:

• Bachelor’s degree in Business Administration, Computer Science, or a related field.
• Proven experience as a Business Analyst, preferably at an expert/professional level.
• Proficiency in requirements gathering and process mapping.
• Strong command of MS Office, including Visio.
• Experience creating visualization dashboards and digitalizing processes.
• Strong written and verbal communication skills.
• Excellent presentation skills for stakeholder engagement.
• Ability to recommend alternative solutions and handle complex scoping issues.
• Expertise in process improvements and strategic alignment.
• Familiarity with principles of business strategies and project estimation.
• Understanding of change management principles.
• Self-directed with minimal supervision required.
• Detail-oriented, analytical, and organized.
• Effective in cross-functional team environments.