Business and Operations Lead

Responsibilities:

• Business Development:
• Lead the development of proposals and business development strategies to secure new projects and partnerships.
• Engage with potential clients, conduct meetings, and manage relationships to expand NerdzFactory’s client base.
• Identify and pursue new business opportunities aligned with NerdzFactory’s mission and goals.
• Collaborate with internal teams to tailor service offerings to client needs and market demands.
• Client Engagement and Relationship Management:
• Build and maintain strong relationships with clients, ensuring high levels of satisfaction and long-term partnerships.
• Serve as the primary point of contact for key clients, addressing inquiries, resolving issues, and managing expectations throughout the project lifecycle.
• Conduct regular meetings with clients to review project progress and explore opportunities for additional collaboration.
• Program Oversight:
• Provide leadership and oversight for the successful implementation of all programs and projects.
• Ensure that projects are delivered on time, within scope, and in alignment with organizational objectives.
• Work closely with program managers to track progress, address challenges, and report outcomes to senior management.
• Operations Management:
• Oversee the teams responsible for day-to-day operations to ensure efficiency, effectiveness, and alignment with organizational goals.
• Work closely with senior management to develop and implement organizational strategies, ensuring alignment with the organization’s long-term goals.
• Drive organizational growth by identifying and pursuing new opportunities for program expansion, partnerships, and funding.
• Supervise vendor relationships, procurement processes, and contract negotiations to ensure the best value for the organization.
• Perform any other duties as assigned by management.
• Leadership and team management
• Strategic planning and execution
• Business development and client engagement
• Project oversight and process improvement
• Stakeholder engagement and relationship management
• Financial and resource management
• Innovation and continuous improvement

Requirements:

•  Bachelor’s degree in Business Administration, Marketing, Human Resources, Social Sciences, Project Management, or a related field.
• 4-7 years of progressive experience in business development, programs management, and operations within the development sector
• Experience in developing successful proposals for diverse clients, including government agencies, NGOs, and private sector organizations.
• Proven track record of overseeing complex projects from inception to completion
• Exceptional leadership and team management skills, with experience leading cross-functional teams and driving organizational change.
• Proficiency in using CRM software, Microsoft Office, and digital tools for managing business development activities.
• Residence in Lagos and willingness to travel locally.