Business Development Manager

Responsibilities:

• Strategic Growth Development: Develop and implement a comprehensive growth strategy aimed at boosting both financial gains and customer satisfaction in the hospitality sector.
• Market Research and Analysis: Conduct thorough research to identify new markets, emerging trends, and customer needs that align with the company’s goals.
• Client Meetings and Relationship Building: Arrange and attend business meetings with prospective clients to explore new business opportunities. Build and maintain long-term relationships with both new and existing customers.
• Product/Service Promotion: Promote the company’s products and services by addressing client needs and predicting future trends and demands within the hospitality industry.
• Contract Management: Prepare and negotiate sales contracts in adherence to law-established guidelines and company policies. Ensure all documentation is accurate and up-to-date.
• Sales Reporting and Record-Keeping: Maintain detailed records of sales activities, revenues, invoices, and client interactions. Use this data to track performance against business targets.
• Feedback and After-Sales Support: Provide trustworthy feedback and consistent after-sales support to clients to foster long-term satisfaction and repeat business.
• Team Development: Mentor and develop entry-level staff, shaping them into effective salespeople, capable of contributing to the company's success.
• Competitor and Market Monitoring: Regularly monitor and report on local and national market trends, competitor activities, and industry changes. Use insights to adjust sales strategies accordingly.
• Sales System Management: Establish and manage sales systems to ensure that client profiles, interests, requirements, and all relevant sales activities are tracked and up to date.
• Sales Targets and KPIs: Work towards achieving agreed-upon sales Key Performance Indicators (KPIs) as set by the Head of Conference, Events, and Visitor Services.
• Sales Executive Management: Provide line management support to the Sales Executive, ensuring that all sales activities align with the company's goals.
• Support for Conference Activities: Assist the conference team in delivering conference activities, providing additional support where necessary.
• General Duties: Undertake any additional responsibilities commensurate with the position to support business development and overall company success

Requirements:

• Degree in a related field
• 3 years experience