Job Summary
The business manager is responsible for the development of business strategies to maximise revenue and ensure that targets are achieved or exceeded.
- Minimum Qualification : Degree
- Experience Level : Senior level
- Experience Length : 6 years
Job Description/Requirements
Responsibilities:
Strategy:
- Responsible for interpreting and implementing strategic cinema business plan.
- Manage the entire cinema team to deliver superior service to customers
- Develop and nurture internal and external relationships to help achieve business objectives
- Develop initiatives and search for viable opportunities for business growth
- Participate in the development and implement the budget for assigned site
- Maintain extensive knowledge of current market conditions, market share and trends and prepare periodic reports on achievements.
Operations:
- Implement, maintain and ensure adherence to Operations Standards, Company Policies and Procedures and initiatives.
- Deliver excellent Guest service through well trained and highly motivated teams.
- Ensure that Guest concerns are responded to appropriately and in a timely manner.
- Ensure all Guest feedback is reviewed and analysed, action plans created where necessary
- Propose and prepare with the filmbooking department, a performance schedule plan to meet business plan objectives.
- Drive daily retail profitability by maximising spend & minimising shrinkage and wastage. Ensure relevant checks and balances are in place to ensure delivery of KPI's
- Pro-actively manage operational costs on a day-to-day basis through effective management of controllable costs, third party contractors and team members.
- Accountability for the whole employee life cycle of all employees. This includes managing the performance of all employees by cultivating a team spirit, effective coaching and performance management.
- Manage in-cinema's marketing; maximising audiences for films and other events therefore, increasing admission numbers to increase market share of Filmhouse cinemas and achieve financial growth
- Overall responsibility over the safety of employees and guests by complying with company standards, Health and Safety and Environment legislation and meeting all other statutory requirements.
- Manage and operate security systems and processes to prevent loss and to ensure the security of cash, assets, Guests, and employees at all times
Revenue Assurance:
- Responsible for all cash and cash assets at assigned location
- Responsible for the disbursement and management of petty cash at the site.
- Responsible for cash evacuation/banking as directed. This includes cash preparation for bank pick-up / drop-off and to send report to site accountant for compilation
Requirements:
- 6 years experience in business development or operations management at a supervisory level (retail experience preferred)
- Degree in a relevant field
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