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2 weeks ago

Job Summary

The business manager is responsible for the development of business strategies to maximise revenue and ensure that targets are achieved or exceeded.

  • Minimum Qualification : Degree
  • Experience Level : Senior level
  • Experience Length : 6 years

Job Description/Requirements

Responsibilities:

Strategy:

  • Responsible for interpreting and implementing strategic cinema business plan.
  • Manage the entire cinema team to deliver superior service to customers
  • Develop and nurture internal and external relationships to help achieve business objectives
  • Develop initiatives and search for viable opportunities for business growth
  •  Participate in the development and implement the budget for assigned site
  • Maintain extensive knowledge of current market conditions, market share and trends and prepare periodic reports on achievements.


Operations:

  • Implement, maintain and ensure adherence to Operations Standards, Company Policies and Procedures and initiatives.
  • Deliver excellent Guest service through well trained and highly motivated teams.
  • Ensure that Guest concerns are responded to appropriately and in a timely manner.
  • Ensure all Guest feedback is reviewed and analysed, action plans created where necessary
  • Propose and prepare with the filmbooking department, a performance schedule plan to meet business plan objectives.
  • Drive daily retail profitability by maximising spend & minimising shrinkage and wastage. Ensure relevant checks and balances are in place to ensure delivery of KPI's
  • Pro-actively manage operational costs on a day-to-day basis through effective management of controllable costs, third party contractors and team members. 
  • Accountability for the whole employee life cycle of all employees. This includes managing the performance of all employees by cultivating a team spirit, effective coaching and performance management.
  • Manage in-cinema's marketing; maximising audiences for films and other events therefore, increasing admission numbers to increase market share of Filmhouse cinemas and achieve financial growth
  • Overall responsibility over the safety of employees and guests by complying with company standards, Health and Safety and Environment legislation and meeting all other statutory requirements.
  • Manage and operate security systems and processes to prevent loss and to ensure the security of cash, assets, Guests, and employees at all times


Revenue Assurance:

  • Responsible for all cash and cash assets at assigned location
  • Responsible for the disbursement and management of petty cash at the site.
  • Responsible for cash evacuation/banking as directed. This includes cash preparation for bank pick-up / drop-off and to send report to site accountant for compilation 


Requirements:

  • 6 years experience in business development or operations management at a supervisory level (retail experience preferred)
  • Degree in a relevant field

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