Business Manager

Synergy Insight Limited

Lagos Full Time

Retail, Fashion & FMCG NGN 150,000 - 250,000

Easy Apply

We seek to hire a professional Business Manager who will help develop a strategy for the business and manage daily sales activities.

Responsibilities:

Develop a strategy for the business and manage daily sales activities.
Establish and enforce proper conduct of customer service experience delivery to all customers.
Assess current practices and procedures, and make recommendations for improvements.
Conduct regular market analysis studies for the business. i.e. gathering intelligence on competitor brands, and consumer trends with the aim of ensuring the company maintains a strong competitive edge.
Identify new opportunities and channels to extend service sales to new sectors, clients' geographical locations, etc.
Create and submit business proposals to corporate firms and other organized sectors that can make a weekly or monthly arrangement plan for their staff.
Negotiate and close business deals.
Respond to emails, calls, requests, inquiries, and complaints and resolve disputes between customers and staff.
Generate leads and convert positive ones into clients
Client relationship management and after-service experience survey.
Product expertise and knowledge of your brand, the benefits it offers, ingredients, and also be fully up-to-date on any product improvements or new lines
Attend trade shows and industry events - attending beauty shows is an essential part of the job so you can network, generate new client leads, and keep abreast of new products coming onto the market
Provides daily and weekly reports of all sales/marketing activities to the CEO for decision-making.

Requirements:

Strong organizational skills that reflect the ability to perform and prioritize multiple tasks seamlessly.
Acute attention to accuracy and details in all aspects of responsibilities.
Very strong interpersonal skills and the ability to build relationships with stakeholders, including staff, board members and external partners.
Expert-level written and verbal communication skills.
Demonstrated proactive approaches to problem-solving with strong decision-making capability
Emotional Maturity and high-quality leader.
Stakeholder management skills
Proven ability to negotiate
Experience with the design and implementation of business development strategy
Conflict resolution
Highly resourceful team player, with the ability to also be extremely effective independently.
Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of customer/client service response.
Demonstrated ability to achieve high-performance goals and meet deadlines in a fast-paced environment.
Strategic thinker, who actively seeks opportunities and proposes solutions.

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