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Job Summary

We are seeking an experienced and results-driven Business Manager to oversee daily operations and drive growth at our client’s hotel in Benin City. The ideal candidate will manage business functions, optimize operational efficiency, and implement strategies to enhance guest satisfaction and profitability.

  • Minimum Qualification : Degree
  • Experience Level : Entry level
  • Experience Length : 2 years

Job Description/Requirements

Responsibilities:

  • Oversee daily hotel operations, including front desk, housekeeping, and guest services.
  • Develop and implement business strategies to improve revenue, guest satisfaction, and operational efficiency.
  • Manage budgets, expenses, and financial records, ensuring cost-effective operations.
  • Lead and mentor staff, fostering a positive work environment and high standards of customer service.
  • Monitor guest feedback and address any issues or complaints promptly.
  • Develop and maintain relationships with local vendors, suppliers, and business partners.
  • Ensure compliance with health, safety, and regulatory standards.
  • Implement marketing and promotional initiatives to attract and retain guests.


Requirements:

  • Bachelor’s degree in Business Administration, Hospitality Management, or related field.
  • Minimum of 2-3 years of experience in a managerial role, preferably in the hospitality industry.
  • Strong leadership, communication, and organizational skills.
  • Proven experience in budgeting, financial management, and operational planning.
  • Customer-focused mindset with strong problem-solving abilities.
  • Proficiency in hotel management software and Microsoft Office Suite.

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