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Business Partner: People

DP World

NGN Confidential
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Job Description/Requirements

Job Function

The role is pivotal in implementing the HR strategy within the designated department, supporting the HR Business Partner in various HR initiatives. The responsibilities encompass a broad spectrum, from collaborating with supervisors on HR matters, facilitating change management, to leveraging HR Information Systems for data reliability and insights. The position formulates partnerships across the HR function to deliver value-added service to management and employees that reflects the business objectives of the organization.


Key Performance Areas:

HR Administration

  • Ensure adherence to all HR processes and procedure relating to employee matters in HR such as employee record update, effect changes in their data, request for leave, benefits disciplinary procedures etc.
  • Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
  • Participates in the bi-weekly pep talk with delivery officers and workshop technicians by responding to questions that pertains to HR matters in these meetings
  • Promote synergy within the teams – Drivers – Truck mate- Fleet controller- Technicians
  • Manage employee (FTE, Outsourced and FTC) HR administrations - Leave management, Payroll Management, Disciplinary sanctions etc.
  • Support the HR team in preparing and providing accurate information, collating & analysing data and producing clear, insightful and meaningful reports.
  • Actively promotes key behaviours, values and culture across the organisation and drive good HR practices
  • Supports the development and implementation of HR solutions by understanding how the organization works.
  • Interfaces with HR service provider for delivery of core HR services to the business and monitors quality and timeliness of service provision
  • Actively promotes key behaviors, values and culture across the organization and drive good HR practices.
  • Provides monthly reports on turnover and talent resourcing activities
  • Ensures all pre-onboarding items are available prior to resumption of new hires and ensure compliance with induction checklist for all new hires before they are deployed to jobs.
  • Support the HR Business Partner in providing the data to build the implementation of initiatives to increase the efficiency of the organization.
  • Assists in guiding day-to-day activities, coordinates with, and supports staff and activities to help foster a harmonious work environment
  • Assists in ensuring compliance with applicable state and federal laws, regulations, policies and procedures


Learning & Talent Acquisition

  • Work with line managers to generate training needs for work location.
  • Drive implementation of training plan for location under purview
  • Manage / organize learning events, sites, dedicated physical learning locations at sites and all related documentation
  • Support Learning Budget tracking, invoice / payment follow-up as required.
  • Communicate planned courses to target audiences
  • Assists in implementing professional development plans that increase employee’s skill set


Business Partnering

  • Assists the HR Business Partner in the implementation of HR strategy to the business by ensuring that the HR delivery is fully aligned to business goals in their area of business.
  • Ensure coaching, feedback and performance systems are in place to maximize workforce productivity. Lead implementation of programs to drive development, employee engagement and retention.
  • Maintain knowledge of progressive HR practices, trends and data points to drive enhancements.
  • Serve as a change agent by influencing key stakeholders in support of organizational effectiveness.
  • Serve as advisor to leadership teams by providing insights, consultation and support.
  • Support implementation of standard communications, processes and reporting for HR annual cycle activities
  • Consult with managers on effective staff assignments and strategy
  • Provide cover for HR Business Partner as appropriate during periods of absence such as annual leave, study leave, short term transfer, etc


Performance Management

  • Drive performance cycle activities (Goal setting, Mid-year reviews and End of year reviews) in designated locations Consult with line management and provide HR guidance.
  • Actively participate in yearend calibration sessions
  • Track Outsourced vendor performance on monthly basis.
  • Supports the delivery of all talent resourcing activities within the area of business focus and work closely with stakeholders to ensure they understand how performance management tools combine to enhance performance, and attract, engage, and retain employees


Qualifications Required:

  • B.Sc. HND/ in Business Administration, Human Resource Management or any other related field


Experience and Skills Required:

  • Minimum of 3 to 5 years of progressive experience in HR, administration, or related operational roles.
  • Excellent organizational and leadership abilities.
  • Proficiency in HRIS and other relevant software.
  • Implementing HR strategies and coordinating functions effectively
  • Strong understanding of HR practices and employment laws.



About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.


With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.


We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.


What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.


DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures – not just in what we do but also in how we behave.


We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what’s possible.


WE MAKE TRADE FLOW TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.


EEO Statement

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion, or belief.


By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.



























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