Who we are
Moniepoint is a financial technology company digitizing Africa’s economy by building a financial ecosystem for businesses, providing them with all the payment, banking, credit and business management tools they need to succeed.
What we do
Product at Moniepoint is an inspired, customer-centric community, dedicated to crafting solutions that redefine our industry.
We are obsessed with the user experience of our customers in crafting intuitive, innovative easy-to-use solutions for our businesses. We love entrepreneurial, technically-minded but commercially focused people and we reward them with freedom of expression and autonomy. We also make business decisions based on the large streams of data we receive daily, so we work daily with big data, perform data analytics and build models to cut through the noise and give our customers the best experience.
If this excites you, it excites us too and we would love to have you.
About the role
Location: Remote
Full time
Job Purpose
As a Product Manager (Business), you will be responsible for understanding user requirements and translating them to user experience and product requirement documents.
You will be the vital link between our engineering capacity and our core business objectives with responsibility for the successful implementation and deployment of products that our customers love by driving user research, gathering product requirements, implementation, testing and deployment of our software product's features. You will also work closely with the sales, user experience, marketing and engineering teams to define and execute the next important thing to work on.
Responsibilities
Engage customers to understand and properly document their business requirements
Work closely with UX team in crafting the best user experience
Work closely with marketing in designing awareness, sales and go to market campaigns Work closely with Technical Product Management in delivering features to required specifications. Work closely with Business Leadership in driving key objectives and results for the business unit. Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth Perform quality assurance to ensure the solution being delivered is in line with the customer's requirements
Handle internal and external project communication
Own and develop relationships with partners, working with them to optimize and enhance our integration
Help design, document and maintain system processes
Definition, monitoring of the company's relevant KPIs and control of the measures to achieve the objectives set Report on common sources of technical issues or questions and make recommendations to product team
Communicate key insights and findings to product team
Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer
Requirements
The candidate must have 6+ years of experience in product management in complex/matrix environments with some expertise in user experience. Preferably within a fintech, banking or technology organization Comfortable with engineering and interacting with engineers. Ability to translate user requirements into user experience mockups Proven experience in gathering user requirements and translating them to user experience and product requirement documents Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools
Excellent planning, problem-solving and strategic thinking skills Experience leading multiple and distributed teams.
Solid experience in writing SQL queries
Strong knowledge in generating process documentation
Strong written and verbal communication skills including technical writing skills
Ability to work with marketing teams to craft communication strategies. What we can offer you
Culture -We put our people first and prioritize the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human. Learning - We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks. Compensation - You’ll receive an attractive salary, pension, health insurance,, Employee Stock Options, annual bonus, plus other benefits. What to expect in the hiring process
A preliminary phone call with one of our recruiters A panel technical interview with our Product Leads A behavioural and technical interview with a member of the Executive team.
