1 month ago
Cashier Supervisor
Cmart Supermarket
Accounting, Auditing & Finance
Retail, Fashion & FMCG
NGN
150,000 - 250,000
Easy Apply
Job Summary
We are seeking an experienced and skilled Cashier Supervisor to lead our team of cashiers and provide exceptional customer service. The successful candidate will be responsible for overseeing daily cashier operations, managing cash handling procedures, and ensuring a positive shopping experience for customers.
- Minimum Qualification : OND
- Experience Level : Entry level
- Experience Length : 2 years
Job Description/Requirements
Responsibilities:
- Supervise and train a team of cashiers to achieve excellent customer service and efficiency
- Manage cash handling procedures, including deposits, withdrawals, and balancing
- Maintain accuracy and attention to detail in handling cash, credit card transactions, and coupons
- Resolve customer complaints and issues in a professional and courteous manner
- Monitor and control labour costs, scheduling, and staffing levels
- Implement company policies and procedures, including security and loss prevention
- Collaborate with other departments to achieve sales goals and customer satisfaction
- Perform cashier duties as needed, including operating a cash register and handling customer transactions
Requirements:
- 2+ years of experience as a cashier or in a related field, with 1+ year in a supervisory role
- Strong leadership and communication skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Basic math skills and accuracy with cash handling
- OND, HND, BSc. in Business or related field preferred
- Experience with point-of-sale systems and cash handling
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