Client Relationship Manager
HSFE Limited
Customer Service & Support
Job Summary
Client Relationship Managers are responsible for maintaining and expanding long-term relationships with our clients, ensuring customer satisfaction and driving business growth.
- Minimum Qualification : Diploma
- Experience Level : Entry level
- Experience Length : 2 years
- Working Hours : Full Time
Job Description/Requirements
Responsibilities:
- Maintain customer relationships and improve customer satisfaction
- Understand customer needs in-depth and provide customized consulting solutions
- Organize customer meetings and promote project progress
- Monitor customer feedback and optimize service quality
- Promote long-term partnerships and explore new business opportunities
Requirements:
- More than 2 years of experience in customer management or consulting
- Excellent communication skills and good at customer relationship maintenance
- Proficient in using CRM systems and data analysis capabilities
- Those with experience in the management consulting industry are preferred
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