1 month ago
Client Relationship Manager
Coded TV
Marketing & Communications
Advertising, Media & Communications
NGN
250,000 - 400,000
Easy Apply
Job Summary
Are you a people person with excellent communication skills? Do you have a passion for building relationships, ensuring client satisfaction, and driving business growth? If yes, then Coded TV wants YOU on our team!
- Minimum Qualification : Degree
- Experience Level : Senior level
- Experience Length : 5 years
- Working Hours : Full Time
Job Description/Requirements
Responsibilities:
- Act as the main point of contact for clients, ensuring top-notch service delivery.
- Address client concerns and provide timely solutions to enhance satisfaction and retention.
- Identify business opportunities, upsell services, and support the sales team in closing deals.
- Prepare and present proposals, contracts, and service agreements to clients.
- Collect client feedback and collaborate with internal teams for service improvements.
- Attend networking events and industry meetups to expand client connections.
- Work closely with marketing, production, and business development teams to align client needs with company objectives.
Requirements:
- 1-3 years of experience in client relations, sales, or business development.
- Strong communication, negotiation, and problem-solving skills.
- Ability to manage multiple clients and maintain long-term relationships.
- Experience with CRM tools and customer service best practices is a plus.
- A proactive, customer-focused, and results-driven mindset.
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