New
3 days ago

Job Summary

Are you a people person with excellent communication skills? Do you have a passion for building relationships, ensuring client satisfaction, and driving business growth? If yes, then Coded TV wants YOU on our team!

  • Minimum Qualification : Degree
  • Experience Level : Senior level
  • Experience Length : 5 years
  • Working Hours : Full Time

Job Description/Requirements

Responsibilities:

  • Act as the main point of contact for clients, ensuring top-notch service delivery.
  • Address client concerns and provide timely solutions to enhance satisfaction and retention.
  • Identify business opportunities, upsell services, and support the sales team in closing deals.
  • Prepare and present proposals, contracts, and service agreements to clients.
  • Collect client feedback and collaborate with internal teams for service improvements.
  • Attend networking events and industry meetups to expand client connections.
  • Work closely with marketing, production, and business development teams to align client needs with company objectives.


Requirements:

  • 1-3 years of experience in client relations, sales, or business development.
  • Strong communication, negotiation, and problem-solving skills.
  • Ability to manage multiple clients and maintain long-term relationships.
  • Experience with CRM tools and customer service best practices is a plus.
  • A proactive, customer-focused, and results-driven mindset.

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