Client Service Executive
Knowls Collines Ltd
Creative & Design
Advertising, Media & Communications
NGN
75,000 - 150,000
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Job Summary
We seek to hire a suitable candidate to fill the position of a Client service Executive at our organisation.
- Minimum Qualification : Degree
- Experience Level : Mid level
- Experience Length : 3 years
Job Description/Requirements
Responsibilities:
- Excellent verbal and written communication.
- Ability to convey information clearly and professionally.
- Strong commitment to client satisfaction.
- Proactive in addressing client needs.
- Ability to manage multiple client accounts simultaneously.
- Strong time management and prioritization skills.
- Analytical thinking to address client issues effectively.
- Decision-making skills to provide timely resolutions.
- Ability to work collaboratively with internal teams and clients.
- Empathy and patience in dealing with client concerns.
- Familiarity with CRM software and other client management tools.
- Basic understanding of the industry-specific products or services.
Requirements:
- Bachelor’s degree in Business Administration, Marketing, Communications, or a related field.
- Two-three years of Previous experience in client servicing, customer support, or sales.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and CRM tools.
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