Client Service Officer
Motomedia Reflomax Limited
Customer Service & Support
Advertising, Media & Communications
NGN
150,000 - 250,000
Easy Apply
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Job Summary
We are seeking a highly motivated and detail-oriented Client Service Management Officer to join our dynamic team. In this role, you will be responsible for managing client relationships, ensuring the successful execution of advertising campaigns, and providing exceptional service to our clients.
- Minimum Qualification : Degree
- Experience Level : Mid level
- Experience Length : 3 years
Job Description/Requirements
Responsibilities:
- Act as the primary point of contact for assigned clients, building and maintaining strong relationships.
- Oversee the planning and execution of advertising campaigns, ensuring timely and effective delivery.
- Collaborate with internal teams, including creative, operations, and sales, to ensure campaign success.
- Monitor and report on campaign performance, providing clients with regular updates and insights.
- Address and resolve any issues or challenges that arise during the campaign lifecycle.
- Identify opportunities to grow client accounts through upselling or cross-selling additional services.
- Maintain accurate documentation of client interactions and campaign details.
Requirements:
- Minimum of 3 years experience as a client service officer or a similar related role
- HND/BSc. in a relevant course of study
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