Clients Relationship Officer

Responsibilities:

• Client Relationship Management: Build and maintain strong, long-term relationships with clients, providing personalized support and attention throughout the buying process.
• Sales & Marketing: Actively promote and sell land and property offerings to potential buyers. Generate leads, manage client inquiries, conduct property showings, and close deals.
• Lead Generation & Prospecting: Identify and qualify new business opportunities through various marketing channels (digital, networking, referrals). Follow up with prospects and convert leads into sales.
• Market Knowledge: Stay up-to-date on market trends, property values, and neighborhood developments. Use this knowledge to inform clients and provide tailored property recommendations.
• Client Onboarding & Consultation: Assist clients in understanding available properties, financing options, and the purchasing process. Provide comprehensive property tours, answering questions and addressing concerns.
• Negotiation: Act as the intermediary between buyers and sellers, negotiating terms and closing deals that meet both parties’ needs.
• Client Retention & Referrals: Ensure high levels of client satisfaction to encourage repeat business and referrals. Engage with past clients to maintain relationships and foster future opportunities.
• Collaboration: Work with internal teams (e.g., marketing, legal, and finance) to ensure smooth transactions and effective communication with clients.
• Documentation & Reporting: Maintain accurate records of client interactions, sales activities, and transactions. Provide regular updates on sales progress and client status to management.

Requirements:

• Experience: Proven experience in sales, marketing, or client relationship management, preferably in real estate or a related industry.
• Education: A degree or diploma in Business, Marketing, Real Estate, or a related field is an asset.
• Sales Skills: Strong sales acumen with a track record of meeting or exceeding sales targets.
• Real Estate Knowledge: Familiarity with real estate practices, including property valuation, contracts, and the buying process is a plus.
• Communication: Excellent verbal and written communication skills, with the ability to explain complex property details in a clear, engaging way.
• Negotiation Skills: Strong negotiation abilities to close deals that satisfy both clients and the company.
• Tech-Savvy: Proficiency in CRM software, Microsoft Office Suite, and social media platforms for marketing and lead generation.
• Customer-Focused: A client-first mentality with a passion for providing excellent customer service.
• Time Management: Ability to manage multiple clients and projects simultaneously, with excellent organizational skills.

Who You Are:

• A natural salesperson who thrives on closing deals
• Attractive, well-presented, and carries an appealing aura
• Confident, eloquent, and excellent at communication
• Ambitious, driven, and passionate about financial growth
• Smart, proactive, and always ready to take initiative
• Experienced in sales, client management, or real estate (a plus!)

What We Offer:

• Competitive salary with commission-based incentives.
• Comprehensive benefits package.
• Opportunities for career growth and advancement within the real estate industry.
• A dynamic, fast-paced, and supportive work environment.
• Training and development to help you succeed in your sales and marketing efforts.

If you have the personality, persuasion skills, and drive to succeed, we’d love to have you on our team!