Community Manager
Babelos Limited
Marketing & Communications
Banking, Finance & Insurance
NGN
150,000 - 250,000
Easy Apply
3 weeks ago
Job Summary
We are seeking a dynamic and passionate Community Manager to foster engagement and build a thriving online community around our product. The ideal candidate is a skilled communicator, with a deep understanding of social media platforms and a knack for building relationships.
- Minimum Qualification : Degree
- Experience Level : Entry level
- Experience Length : 2 years
Job Description/Requirements
Responsibilities:
- Develop and implement a comprehensive community strategy aligned with overall business objectives.
- Manage and grow our online communities across various platforms (e.g., WhatsApp, telegram, social media, forums, online groups).
- Lead Support delivery
- Create engaging content, including posts, articles, and videos, to drive community interaction.
- Monitor online conversations and respond promptly to inquiries, comments, and feedback.
- Address any potential community crises or issues with appropriate, thoughtful responses.
- Identify and nurture community influencers and ambassadors.
- Analyze community metrics and provide insights to inform strategy and decision-making.
- Collaborate with cross-functional teams to ensure consistent messaging and brand representation.
- Stay up-to-date with industry trends and emerging social media platforms
Requirements:
- Proven experience in community management or a related role.
- Strong understanding of social media platforms and their analytics.
- Excellent written and verbal communication skills.
- Ability to build relationships and foster a sense of community.
- Strong organizational and time management skills.
- Proficiency in social media management tools.
- Ability to think creatively and strategically
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