Credit Risk Officer

Vacancy: Credit Risk Officer

Location: Lagos, Nigeria

Reports To: Head of Risk Management

Employment: Full-Time

Job Summary

To build profitable sales of the company’s products and services to new and existing customers, achieving the revenue target set by the Head, Business Development.

Job Responsibilities

• Build a rich pipeline of customers and ensure month-on-month growth of customer acquisitions, revenue and retention.
• Preparing presentations, proposals and sales contracts to range of prospective clients.
• Obtaining deposits and balance of payments from clients
• Achieve customer acquisition, revenue, ARPU (Average Revenue Per User) and retention target
• Acquisition of subscribers from corporate, public, SME organizations within allocated sector/regions.
• Promote our customer value propositions to the target customers through effective engagements and ensuring product availability within the consumer reach and gaining market share from the competition.
• Expedite resolution of all customer complaints to maximize satisfaction and manage monthly churn at 2%
• Engage customers leads through cold calls, digital marketing, email marketing and prospective visitations.
• Timely rendition of weekly and monthly report of sales performance to the supervisor.
  
  

Key Performance Key Result Area (KPIs-Outcomes)

Corresponding Metrics/Measures

Build a rich pipeline of customers

Minimum of 20 new potential leads per week

Sales Targets (Deposits & Loans Incremental Revenue Generation)

Minimum performance record of 85% Revenue growth based on agreed targets per week must be achieved.

Quality Customer Acquisition

40% ARPU (Average Revenue Per User) customer acquisitions based on agreed targets

Customer Retention

2% churn (i.e Attritional pipeline)

Prompt submission of weekly and monthly report on sales performance to Supervisor lead & management

Last working day of every week and month

Speedy conversion of potential request on loans and deposits

75% of approved weekly prospects must be achieved

Key Skills And Competencies

• Having a strong sales mentality
• Running lead generations campaigns
• Professional in appearance and demeanor
• Strong customer service skills
• Ability to generate new ideas
  
  

Education And Experience

• Minimum of 3 years work experience in trade marketing, consumer marketing and product development in the financial sector
• Bachelor’s degree in Marketing or related fields
• Ability to work with minimal supervision
• Good analytic, report writing and problem-solving skills
• Good understanding of business process
  
  

Method of Application

Interested and qualified candidates should send their CVs to recruitment@stresertintegrated.com using CRO-Y-24 as subject of the mail.