Immediate Start
New
1 week ago
Customer Service Attendant
Promatic Nigeria
Customer Service & Support
Hospitality & Hotel
NGN
75,000 - 150,000
Easy Apply
Job Summary
The Customer Service Attendant will be responsible for assisting customers with their inquiries, providing excellent customer service, and ensuring a positive customer experience. The role involves handling customer complaints and feedback, promoting sales, and attending training sessions to stay updated with company policies and services.
- Minimum Qualification : OND
- Experience Level : No Experience
- Experience Length : No Experience/Less than 1 year
- Working Hours : Full Time
Job Description/Requirements
Responsibilities:
- Deliver top-notch customer service to clients in person, online, or via phone.
- Handle customer inquiries, concerns, and feedback in a professional and efficient manner.
- Provide accurate information about products or services, guiding customers to suitable solutions.
- Actively support sales efforts by introducing promotions, upselling, or cross-selling where applicable.
- Participate in training sessions and team meetings to stay updated on company offerings and policies.
- Work collaboratively with team members to ensure a seamless customer experience.
- Represent the brand positively through appearance, attitude, and service delivery.
Requirements:
- Excellent Customer Service and Customer Experience skills
- Great Appearance (You might be required to send in a recent picture)
- Strong Communication skills
- Sales skills
- Ability to participate in Training sessions
- Excellent interpersonal and problem-solving skills
- Ability to work well in a team
- OND; additional qualifications will be an advantage
What We Offer:
- Opportunity to collaborate within a multinational setting
- Flexible work
- Competitive salary + Annual Leave Allowance
- Health Insurance with gym access
- Pension, GPA/GLI Insurance
Remuneration: NGN 128,000
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