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Customer Care Representative
Sugarbell Closet
Customer Service & Support
Retail, Fashion & FMCG
NGN
Less than 75,000
Easy Apply
Job Summary
Sugarbell Closet is in need of a hardworking, focused, and responsible young lady to join our team as a Customer Care Representative.
- Minimum Qualification : Diploma
- Experience Level : Entry level
- Experience Length : 1 year
- Working Hours : Full Time
Job Description/Requirements
Responsibilities:
- Provide direct support to clients concerning orders and returns.
- Resolve customer issues and escalate when necessary.
- Record and update front office tasks, including order tracking, work schedules, KYC, and SOPs.
- Liaise with development and production teams for order and stock status updates.
- Provide detailed and up-to-date product and service information.
- Cover basic tasks for absent colleagues.
- Take on additional customer service-related roles as needed.
Requirements:
- 1 year experience
- Diploma in a related field
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