New
1 week ago
Customer Care/Loan Recovery Support Officer
Fad Design Global
Customer Service & Support
Advertising, Media & Communications
NGN
75,000 - 150,000
Easy Apply
Skills Required
communication skill Negotiation skillJob Summary
Fad Design Global is a leading outsourcing company focusing on printing, design, branding, and outsourcing services. we are current looking for a dedicated Loan Collection officer
- Minimum Qualification : High School (S.S.C.E)
- Experience Level : No Experience
- Experience Length : No Experience/Less than 1 year
- Working Hours : Full Time
Job Description/Requirements
Responsibilities:
- Responsible for contacting overdue customers by phone, SMS, and WhatsApp.
- Understand the reasons for overdue customers and make reasonable repayment plans according to company policy and the customer's situation.
- Record the collection process and update customer information in a timely manner.
- Assist in handling customer complaints and maintaining customer relationships.
- Obey the arrangement of superior leaders and complete other work assigned by superior leaders.
Requirements:
- 0-1 year of experience.
- Minimum of SSCE
Benefits:
- Basic salary: 60k
- Bonus: daily bonus, weekly bonus, (up to 15k)
- Phone compensation (airtime & data)
- Skills training within one week of joining the company and transportation subsidies.
- Permission to work from home (return to office for skills training if not performing well)
- Salary increased in three months and again in six months.
- Year-end bonus for good performance every year.
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