New
2 weeks ago
Customer Experience / Sales Officer
Diamond Shine
Sales
Banking, Finance & Insurance
NGN
150,000 - 250,000
Easy Apply
Job Summary
We are hiring a Customer Experience / Sales Officer who will serve as the face of Venus Finance. This role is ideal for someone who thrives on creating exceptional customer experiences, building strong client relationships, and driving sales of our financial products and services.
- Minimum Qualification : HND
- Experience Level : Entry level
- Experience Length : 2 years
Job Description/Requirements
Responsibilities:
- Provide top-notch service and support to both new and existing customers.
- Promote Venus Finance products and services to walk-in and prospective clients.
- Handle customer inquiries, feedback, and complaints with professionalism and care.
- Follow up with leads and convert prospects into active clients.
- Maintain a clean and organized customer interaction log.
- Collaborate with the marketing and loan teams to support outreach efforts.
- Ensure all customer interactions reflect Venus Finance’s core values and standards.
Requirements:
- Minimum of OND/HND/B.Sc. in Business, Finance, Marketing, or a related field.
- Strong communication and interpersonal skills.
- Previous experience in customer service or sales (preferably in the financial sector) is a plus.
- Passionate about helping people and solving problems.
- Proficient in MS Office and comfortable using CRM tools.
- Energetic, positive attitude and ability to work under minimal supervision.
What We Offer:
- Competitive salary with performance-based incentives.
- Continuous training and career development opportunities.
- A supportive and fast-paced work environment.
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