Front Desk Representative

Responsibilities:

• Provide excellent customer support via phone, email, and social media platforms, maintaining prompt and helpful communication.
• Use Excel and sales software to manage sales processes and track customer inquiries.
• Track customer interactions and sales data, reporting regularly to management.
• Assist in order processing and follow up to ensure client satisfaction.
• Stay up-to-date on industry trends and creatively apply these to our content and customer care approach.

Requirements:

• Minimum requirement: HND, with proven computer literacy.
• 1-2 years of experience in customer care, preferably in a related field.
• Strong skills in managing customer interactions, creating
• Proficiency in Excel and basic sales software.
• Excellent communication skills (both written and verbal).
• Organizational skills with the ability to handle multiple tasks and meet deadlines.
• Must be available to work on-site and live within Mushin, Surulere, Yaba, or nearby areas.

Benefits:

• Be part of a passionate team, contributing directly to our brand's growth and development.
• Gain valuable experience in both content creation and customer service.

Location: Physical, on-site at LUTH (Lagos University Teaching Hospital), Lagos  

Remuneration: NGN 70,000 per month starting, with potential adjustments based on skills and experience