Customer Relations Executive/Admin Officer

Responsibilities:

• Greet and welcome clients, visitors, and guests with a professional and friendly demeanor.
• Manage phone lines, respond to inquiries, and direct calls as needed.
• Handle appointment bookings, confirmations, and cancellations.
• Maintain the reception area, ensuring it is neat and presentable.
• Provide administrative support, including filing, typing, data entry, and managing social media handles.
• Assist in organizing and coordinating clinic activities and events.
• Manage incoming and outgoing correspondence (emails, packages, etc.).
• Maintain records, manage office supplies, billings, and payment transactions, and ensure proper documentation.
• Handle basic administrative tasks such as invoicing, receipts, and expense tracking.
• Coordinate with other departments for smooth daily operations.

Requirements:

• Minimum of a Bachelor’s degree in any relevant field.
• Proven experience as a Front Desk Executive or similar role.
• Strong organizational and multitasking skills.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Excellent communication and interpersonal skills.
• Ability to handle sensitive information with confidentiality.
• Familiarity with basic administrative procedures is an added advantage.

What We Offer:

• A collaborative and supportive work environment.
• Opportunities for growth and development.
• Competitive salary and benefits.

Application Closing Date: Friday, December 20th, 2024.

Only shortlisted candidates will be contacted.