New
1 week ago
Customer Relations Officer
DR. Amadasun Hopsital Limited
Customer Service & Support
Healthcare
NGN
75,000 - 150,000
Easy Apply
Job Summary
A Customer Relations Officer builds and maintains positive relationships with customers, ensuring their needs are met and issues are resolved.
- Minimum Qualification : Degree
- Experience Level : Entry level
- Experience Length : 2 years
- Working Hours : Full Time
Job Description/Requirements
Responsibilities:
- Responding to customer inquiries and concerns
- Resolving customer complaints and issues
- Providing product or service information
- Building customer loyalty and retention
- Collaborating with internal teams to improve customer experience
- Analyzing customer feedback to identify trends and areas for improvement
Requirements:
- Excellent communication and interpersonal skills
- Strong problem-solving and conflict resolution skills
- Ability to empathize with customers and provide solutions
- Knowledge of products or services
- Ability to work in a fast-paced environment
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