1 month ago
Customer Service
Lounge One Limited
Customer Service & Support
Hospitality & Hotel
NGN
75,000 - 150,000
Easy Apply
Job Summary
The CSA is responsible for ensuring that all guests are served to the lounge standard.
- Minimum Qualification : OND
- Experience Level : Entry level
- Experience Length : 1 year
Job Description/Requirements
Responsibilities:
- Serve guest with complimentary beverages and snacks
- Communicate with the guest and provide assistance with their queries.
- Work as a team to get all the job tasks completed at any given time.
- Observe guests and ensure their satisfaction with the food and service.
- Promptly respond to guests with any additional requests.
- Taking guest feedback and encouraging guests to share their feedback on our social media platform
- Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, and refilling glasses.
- Adhere to grooming and appearance standards consistently.
- Other tasks that are assigned.
Requirements:
- 1 year experience
- Minimum of OND
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