Immediate Start
New
2 weeks ago
Sales Representative/Customer Service Personnel
Spurt!
Customer Service & Support
Manufacturing & Warehousing
NGN
75,000 - 150,000
Easy Apply
Job Summary
We are seeking a personable and proactive Sales Representative/Customer Service Personnel to join our team in Ikosi Ketu, Lagos. This role involves engaging with potential buyers both online and in-store, providing excellent customer service, and contributing to sales growth within the production market.
- Minimum Qualification : HND
- Experience Level : Entry level
- Experience Length : 2 years
- Working Hours : Full Time
Job Description/Requirements
Responsibilities:
- Develop a strong understanding of our production market and product offerings.
- Respond promptly and professionally to inquiries and messages on various social media platforms.
- Engage with customers visiting our store, providing product information and assisting with purchases.
- Build and maintain positive relationships with customers to encourage repeat business.
- Effectively communicate product features, benefits, and pricing.
- Assist in maintaining an organized and presentable store environment.
- Provide feedback to management on customer needs and market trends.
Requirements:
- Excellent verbal and written communication skills.
- Strong customer service orientation with a friendly and approachable demeanor.
- Ability to understand and articulate product information effectively.
- Proficiency in using social media platforms for communication.
- Must be comfortable working in a physical, in-store environment in Ikosi-ketu, Lagos.
- Presentable and able to adhere to a corporate dress code.
- Prior experience in sales or customer service is an advantage.
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