New
4 days ago
Customer Service Assistant
Marble & Granite Trading Ltd.
Customer Service & Support
Retail, Fashion & FMCG
NGN
250,000 - 400,000
Easy Apply
Job Summary
We seek to hire an exceptional Customer Service Assistant to help answer customer calls, reply to emails and online consultations, and answer questions.
- Minimum Qualification : Degree
- Experience Level : Entry level
- Experience Length : 1 year
Job Description/Requirements
Responsibilities:
- Answer customer calls, reply to emails and online consultations, and answer questions.
- Assist customers in processing orders, returns and exchanges, and after-sales issues.
- Maintain customer information and record consultation content.
Requirements:
- High school or college degree or above.
- Experience in customer service, e-commerce, or retail experience is preferred.
- Good communication skills.
- Proficient in using Microsoft Office and customer management systems.
- Be patient, meticulous, and have a team spirit.
- Have excellent communication skills and problem-solving skills.
- Be proactive and have a strong sense of service.
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