Customer Service Executive
Pruvia Integrated
Customer Service & Support
Recruitment
NGN
75,000 - 150,000
Easy Apply
1 month ago
Job Summary
We are seeking a motivated and detail-oriented Customer Service Executive to join our dynamic team. The ideal candidate will be computer-savvy, proficient in software applications such as Corel Draw and MS Suite, and experienced in email marketing and social media management. This role is essential in ensuring our customers receive top-notch service and support while also engaging with our audience through various digital platforms.
- Minimum Qualification : HND
- Experience Level : Entry level
- Experience Length : 1 year
Job Description/Requirements
Responsibilities:
- Respond promptly to customer inquiries via phone, email, and social media platforms.
- Provide accurate information regarding products and services, and resolve customer issues efficiently.
- Utilize Corel Draw for graphic design tasks as needed, including creating marketing materials and social media graphics.
- Assist in the development and execution of email marketing campaigns.
- Engage with customers on social media platforms and respond to inquiries and comments.
- Help create and schedule social media content, and assist in executing social media strategies.
- Provide feedback to management on customer trends and concerns.
Requirements:
- A degree in any related field.
- Proven experience in customer service or a related role.
- Proficient in Corel Draw, and MS Suite (Excel, Word, PowerPoint), and familiar with email marketing tools.
- Strong understanding of social media platforms and best practices.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Ability to multitask and manage time effectively in a fast-paced environment.
Location: Ikeja
Remuneration: NGN 70,000 – 100,000
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