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CUSTOMER SERVICE EXECUTIVES – Surjen Healthcare

Surjen Healthcare

Customer Service & Support

NGN Confidential
2 months ago
  • Minimum Qualification :

Job Description/Requirements

Surjen Healthcare delivers comprehensive healthcare services directly to patients at the comfort of their homes. Our offerings include;

1. Blood sample collection from Home

2. Hassle-free hospital appointment bookings

3. Ambulance Services

4. Medical Tourism

We are a proud alumnus of the Founders Institute, California. We have successfully served over 15,000+ customers since July 2020. Our dedicated services are available in key cities such as Abuja, Lagos and Kano.

If you desire to work in a fast-paced startup and experience rapid personal and career growth then this might be the company for you.

JOB DESCRIPTION

• Attending calls of the customers on phone.

• Making follow up calls to the customers.

• Manage Customer leads.

• Coordinate with the customer service team.

• Coordinate with the digital media team.

QUALIFICATION

• Bachelor degree, HND, ND or its equivalent.

• 3-5 years working experience in Customer Service.

ADDITIONAL REQUIREMENTS

• Strong communication skills

• Strong understanding of the customer psychology.

• MS Office is a must

OTHER REQUIREMENTS (BUT NOT MANDATORY)

  • Previous experience in healthcare will be an added advantage.
  • Apply only if you fulfil the above requirements

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