Customer Service Representative
Medorf Exr Solutions
Customer Service & Support
Job Summary
We seek to hire a Customer Service Representative to serve as the primary point of contact for clients, responding to inquiries via phone, email, or in-person.
- Minimum Qualification : Diploma
- Experience Level : No Experience
- Experience Length : No Experience/Less than 1 year
Job Description/Requirements
Responsibilities:
- Serve as the primary point of contact for clients, responding to inquiries via phone, email, or in-person.
- Provide accurate information about properties, services, and ongoing projects.
- Address customer complaints and resolve issues promptly to ensure satisfaction.
- Client Support and Relationship Management
- Maintain detailed records of customer interactions and transactions.
- Update CRM software with client information and follow-up action.
Requirements:
- Good Oral and Written Communication Skills
- Proficiency in Microsoft Word & Excel
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