New
3 days ago
Customer Service Officer
BolRach Technologies Limited
Customer Service & Support
Advertising, Media & Communications
NGN
75,000 - 150,000
Easy Apply
Skills Required
Customer Support Communication Email Handling Time Management Conflict ResolutionJob Summary
We are looking for a polite and patient Customer Service Officer to handle customer inquiries via phone, chat, and email. You will assist customers by answering questions, resolving complaints, and guiding them through our services.
- Minimum Qualification : High School (S.S.C.E)
- Experience Level : Entry level
- Experience Length : 1 year
Job Description/Requirements
Responsibilities:
- Respond to customer inquiries via phone, chat, and email.
- Provide accurate information and resolve complaints professionally.
- Guide customers on how to use our services.
- Maintain a positive and professional attitude at all times.
- Keep records of customer interactions and feedback for service improvement.
Requirements:
- Strong communication and problem-solving skills.
- Patience, politeness, and ability to stay calm under pressure.
- Basic computer knowledge and ability to learn new systems quickly.
- Willingness to undergo training to enhance skills.
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