Immediate Start
New
2 weeks ago
Customer Service Officer
Cycle HealthTech LTD
Customer Service & Support
Healthcare
NGN
150,000 - 250,000
Easy Apply
Job Summary
We seek to hire a suitable candidate for this role
- Minimum Qualification : Degree
- Experience Level : Mid level
- Experience Length : 3 years
- Working Hours : Full Time
Job Description/Requirements
Responsibilities:
- Maintaining a positive, empathetic, and professional attitude toward customers at all times
- Responding promptly to customer inquiries.
- Communicating with customers through designated channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.
Requirements:
- Minimum of 3-5 years of work Experience
- Minimum academic qualification of OND in any related discipline
Remuneration: NGN 150,000 Monthly
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