New
6 days ago
Customer Service Officer
BolRach Technologies Limited
Customer Service & Support
Advertising, Media & Communications
NGN
75,000 - 150,000
Easy Apply
Job Summary
We are seeking smart, calm, and helpful individuals to serve as Customer Service Officers. This role is ideal for people who enjoy answering questions, fixing problems, and making customers feel valued.
- Minimum Qualification : High School (S.S.C.E)
- Experience Level : Entry level
- Experience Length : 1 year
Job Description/Requirements
Responsibilities:
- Handle customer complaints and resolve issues professionally and promptly.
- Respond to product or service inquiries through phone calls, emails, and online chats.
- Provide accurate information and assistance to customers to ensure satisfaction.
- Maintain a positive and professional attitude in all customer interactions.
- Multitask effectively while managing multiple customer requests.
- Work under pressure while maintaining excellent service quality.
Requirements:
- Clear communication skills, with confidence in both speaking and writing in English.
- Patience, attentiveness, and the ability to multitask efficiently.
- Basic computer knowledge, including proficiency in email and customer service tools.
- Ability to stay calm and professional in challenging situations.
- Prior experience in a customer service role (preferred but not required).
- Willingness to learn quickly and grow within the team.
- Proximity to Alimosho LGA is most preferred
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