Job Summary
The Customer Service Officer is responsible for handling client inquiries, resolving complaints, and providing a high level of customer service to all clients. This role requires a thorough understanding of the bank’s products and services, excellent communication skills, and the ability to build and maintain strong client relationships.
- Minimum Qualification : HND
- Experience Level : Mid level
- Experience Length : 3 years
Job Description/Requirements
Responsibilities:
- Onboarding new customers
- Ensuring customer satisfaction
- Providing excellent customer service
- Enhancing overall customer experience.
Requirements:
- Excellent communication and interpersonal skills.
- Excellent Customer Service skills
- Must be solution-oriented
- Ability to work effectively in a team environment
- Attention to detail and strong organizational skills
- Not more than 30 years by October 2024.
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