Customer Service Representative

Responsibilities:

• Communicate with customers via phone, email, chat or face-to-face to answer inquiries and provide assistance.
• Handle customer complaints and issues, provide effective solutions, and ensure customer satisfaction.
• Maintain customer records to ensure accuracy and confidentiality of information.
• Identify customer needs and recommend company products or services to them.
• Process orders, returns and other customer requests to ensure a smooth process.

Requirements:

• Excellent communication and written expression skills.
• Ability to quickly adapt to changes and learn new skills.

Benefits:

• Competitive salary.
• Annual performance bonus.
• Comprehensive medical insurance plan.
• Professional training and career development opportunities.
• Friendly and supportive work environment.