Customer Service Representative
Car-Hunter Ltd.
Customer Service & Support
Job Summary
We are looking for attentive and enthusiastic Customer Service Representatives to join our team!
- Minimum Qualification : Diploma
- Experience Level : Entry level
- Experience Length : No Experience/Less than 1 year
Job Description/Requirements
Responsibilities:
- Communicate with customers via phone, email, chat or face-to-face to answer inquiries and provide assistance.
- Handle customer complaints and issues, provide effective solutions, and ensure customer satisfaction.
- Maintain customer records to ensure accuracy and confidentiality of information.
- Identify customer needs and recommend company products or services to them.
- Process orders, returns and other customer requests to ensure a smooth process.
Requirements:
- Excellent communication and written expression skills.
- Ability to quickly adapt to changes and learn new skills.
Benefits:
- Competitive salary.
- Annual performance bonus.
- Comprehensive medical insurance plan.
- Professional training and career development opportunities.
- Friendly and supportive work environment.
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