New
6 days ago
Customer Service Representative
BolRach Technologies Limited
Customer Service & Support
IT & Telecoms
NGN
75,000 - 150,000
Easy Apply
Job Summary
We are looking for friendly and smart individuals to join our team as Customer Service Representatives. If you enjoy helping people and can communicate clearly, this role is a great fit for you.
- Minimum Qualification : High School (S.S.C.E)
- Experience Level : Entry level
- Experience Length : 1 year
Job Description/Requirements
Responsibilities:
- Handle incoming calls, messages, and emails from customers to resolve issues and provide accurate information about products or services.
- Follow-up with customers to ensure their concerns are addressed effectively.
- Maintain records of customer interactions and transactions.
- Ensure every customer receives a positive experience through professional and courteous communication.
- Stay calm under pressure and handle complaints professionally
Requirements:
- Good spoken and written English skills.
- Strong patience, active listening, and problem-solving abilities.
- Previous experience in a customer-facing role (preferred but not required).
- Willingness to learn and grow in the role.
- Polite, organized, and confident in customer interactions.
- Comfortable using phones, computers, and messaging tools.
- Proximity to Alimosho LGA is most preferred
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